Welcome to Luna Day Music! By purchasing from our store, you agree to the following terms:
This website and store are operated through Shopify. Products are fulfilled and shipped via third-party providers, including Printify and their print partners. By placing an order, you agree that your purchase is subject to these terms as well as Shopify’s terms of use.
All items are made-to-order. This means:
Product images are mock-ups and may vary slightly in color, size, or placement.
We cannot guarantee identical results across all print providers, but quality is always our priority.
Orders are shipped directly from Printify’s fulfillment partners.
Shipping times are estimates and may vary due to customs, postal delays, or carrier issues. We are not responsible for delays once your order is in transit.
For international orders, additional customs fees or import taxes may apply. These are the responsibility of the customer.
Because our products are printed on demand, all sales are final.
We do not offer refunds or free replacements in cases of incorrect color, size, or style selection by the customer.
Replacements or refunds will only be issued if an item arrives defective, damaged, or with a printing error. If this occurs, you must contact us within 14 days of delivery with photos of the issue.
Payments are processed securely through Shopify and its approved payment gateways. We do not store or handle your payment details.
We are not responsible for:
Delays, lost packages, or errors caused by shipping carriers.
Additional charges such as customs duties, VAT, or taxes.
Any indirect, incidental, or consequential damages arising from your use of this site.
For any questions about these terms, please reach out via email: letters@lunadaymusic.com
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